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> Florida Service
Center
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| Wildwood Service Center: |
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.To
schedule a factory service appointment, please call (877) 466-6226. |
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The first week of March 2003 marked the official opening of Monaco Coach Corporation’s new Florida Service Center. Located in Wildwood, Florida, this 40-bay service center is a combination of the old service facilities in Leesburg and Tampa Bay. Located off I-75, just 15 miles from the old Leesburg facility and 80 miles from Tampa, the new flagship service center features state-of-the-art facilities, allowing us to provide our customers with the highest service available. It is seated on a vast, 18-acre plot and includes two paint booths, a beautiful customer lounge, laundry facilities and a full service campground with 40 hookups. Whereas the old Leesburg and Tampa facilities combined for a total of 28 bays, the Wildwood Service Center will offer not only more space and faster service with 40 bays, but improved customer activities with the concierge program. The concierge program provides owners with access to exciting activities including day trips, arts and crafts, parties and technical seminars in an effort to create more of a rally-like atmosphere. All activities are coordinated through the concierge whose only job is to make sure that owners are enjoying themselves. Service Manager Brett Howard said the facility has the capacity to handle service for 50 to 60 coaches a week. “All the owners that have seen the facility have been very excited,” he said the day after the service center opened. “We’ve had nothing but positive input.” The physical and mailing address for this new facility is: Wildwood Service Center |
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Driving Directions Coming from I-75 N or S, take exit #329. Go East on SR 44 and cross over SR 301 (appr. 4 miles). After crossing SR 301, continue 1.4 miles to Signature Drive . Turn right onto Signature Drive , then turn right onto Monaco Way. Coming from Hwy 301 N or S turn East onto SR 44 to Signature Drive, Turn right onto Signature Drive then turn right onto Monaco Way. Coming from US Hwy 27 Turn West onto SR 44 to truck route, then left on SR 44, go past old facility at 3701 W. Main St. Continue West towards Wildwood until you see the Wildwood city limit sign. Turn left onto Signature Drive then turn right onto Monaco Way. |
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Welcome to Monaco Coach Corporation Service Center Due to the fact that we schedule our shop according to items and not Coaches, unless it is of an emergency or safety issue, we cannot allow any additions to the scheduled service appointment list. Please do not ask us to make any exceptions, we don't like to say no. Please park your car with your Coach when it is spotted in a hook-up. Do not block parking spots with tow vehicles while unit is in for repairs. Assigned parking spots may change each day. Your service writer will give updates on the progress of your Coach to you every afternoon and feel free to ask any questions you may have. Units will be pulled out and plugged in at the end of the shift each evening, usually between 4:30-5:00PM (subject to change). Please keep in mind that some items will be "work in progress" and will not be completed or signed off. However, do not hesitate to come to us with any concerns about a repair. We will be out to pick up units at 7:15AM each morning, unless we specifically ask your permission to do something different. Any communications about coach repairs must go through your service writer. Techs can only do what has been written on a repair order. The customer lounge is open from 7:30 AM to 5:00PM. For the comfort of our coach owners with allergies and for the life of the furniture, we ask that you please keep pets off the furniture. Coffee and tea, TV and Computer hook ups and laundry facilities are available for your convenience during your stay. Please be considerate of others. Currently, our shop rate is $92.00 per hour, with a half our minimum. Subject to change. Thank you for your cooperation, and let us know if there is anything we can do to make your stay more enjoyable. |
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Service Department Open Shop Guidelines Our Service Shop is open from 8:00 AM to 4:00 PM daily. We ask you to observe the following rules:
Thank You For Your Cooperation, Service Center Management Staff |
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